Last updated: 30 September 2026
This page explains how to ask Redcloud Technologies ("Tanvik", "we", "us") to delete the data we hold about you, including data we received through Facebook, Instagram or other Meta products when you connected them to Tanvik.
Account data — your name, email, phone number and business details.
Connected Meta data — if you connected a Facebook or Instagram account: the ad accounts and Pages you selected, the access token that lets Tanvik act on them for you, and the ad campaigns, budgets and performance figures created or shown in Tanvik.
Workspace data — conversations, contacts and messages processed for your business on the Tanvik platform.
1. Email admin@tanvik.io from the address registered on your Tanvik account, with the subject "Data deletion request".
2. State whether you want (a) only your connected Meta data deleted, or (b) your whole account and workspace deleted.
3. If you cannot use your account email, include your business name and the phone number on the account so we can verify it is you.
We will confirm receipt and complete the deletion within 7 business days. We will email you when it is done.
Connected Meta data: we delete the stored access token, the selected ad account and Page details, and the campaign records held in Tanvik. Ads that already exist inside your Meta ad account are not stored by Tanvik and stay under your control in Meta Ads Manager.
Whole account: we delete your account, workspace data and connected channel details, except records we must keep by law (for example, billing and tax records).
You can also cut off Tanvik's access yourself at any time. In Facebook, open Settings & privacy → Settings → Apps and websites, find Tanvik and choose Remove. Tanvik can no longer access your Meta data after that. To have the copy we already hold deleted, send the request above.
Email admin@tanvik.io. See also our Privacy Policy.