Tanvik vs Interakt — Which WhatsApp CRM is Better for Indian SMBs?
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Honest comparison · Updated 2025

Tanvik vs Interakt
Which one is right for your business?

A feature-by-feature comparison of Tanvik and Interakt for Indian SMBs — pricing, AI capabilities, multi-channel support and what each is best for.

TL;DR

Interakt is a reliable WhatsApp Business API platform — good for team inbox, broadcast messaging and basic automations. Tanvik is the better choice for Indian SMBs that want an AI sales agent, multi-channel (WhatsApp + SMS + RCS), INR billing with auto-refund, and end-to-end lead follow-up automation — all under one roof.

Feature comparison

Feature Tanvik Interakt
AI Sales Agent (24/7 auto-replies)✓ Included in paid plans✗ Not available
AI lead qualification✓ Yes — dynamic Q&A flows✗ Keyword-based only
Automated follow-up sequences✓ Up to 7-day sequencesBasic drip flows
Free forever plan✓ Yes✗ No free plan
Paid plans starting price₹2,999/mo (INR)₹3,499/mo + seat costs
Per-agent seat fees✓ Unlimited seats (paid plans)✗ Charged per seat
Auto-refund on failed messages✓ Automatic✗ No auto-refund
Real-time cost meter per campaign✓ Yes — before you send✗ No pre-send preview
SMS channel✓ DLT-compliant via Route Mobile✗ WhatsApp only
RCS channel✓ Available✗ Not available
In-chat product catalog✓ Yes✓ Yes
In-chat UPI / Razorpay payments✓ YesPartial — external redirect
Shared team inbox✓ Yes — unlimited agents✓ Yes — per seat pricing
Bulk campaign broadcasts✓ Yes✓ Yes
GST-compliant INR billing✓ Yes✓ Yes
WhatsApp support✓ Primary support channelChat + email support
Multi-language (Hindi, Telugu, etc.)✓ Supported in AI agentTemplate-level only

Pricing: what you actually pay

TANVIK
₹0Free forever
  • ✓ 1 WhatsApp number
  • ✓ 100 free conversations/mo
  • ✓ AI agent (limited)
  • ✓ Team inbox (2 agents)
Growth plan: ₹2,999/mo — unlimited agents included
INTERAKT
₹3,499Starter / month
  • ✓ 1 WhatsApp number
  • ✓ 2,000 free conversations/mo
  • ✗ No AI agent
  • ⚠ Extra charge per agent seat
Growth plan: ~₹6,499/mo + seat fees — no AI included

For a team of 5 agents, Interakt's seat costs add ₹1,000–2,000/month over the base plan. Tanvik charges a flat platform fee — all agents included. On top of that, Tanvik's auto-refund means failed message deliveries don't drain your wallet silently.

AI capabilities: the real difference

This is where Tanvik and Interakt diverge most significantly. Interakt is built around message delivery and inbox management. Tanvik is built around closing sales.

Tanvik AI Agent
  • Responds to enquiries in under 3 seconds
  • Qualifies leads with dynamic question flows
  • Runs 7-day follow-up sequences automatically
  • Answers FAQs in your business voice
  • Routes hot leads to human agents with context
  • Works in Hindi, Telugu and regional languages
  • Included in all paid plans — no add-on fee
Interakt Automation
  • Keyword-triggered auto-replies
  • Basic drip campaign flows
  • ✗ No AI conversation handling
  • ✗ No intelligent lead qualification
  • ✗ No automated follow-up sequencing
  • Template-based broadcasts
  • ✗ AI not available on any plan

Who is each platform best for?

Choose Tanvik if you…
  • ✓ Want leads followed up automatically, 24/7
  • ✓ Run high-volume ad campaigns (Meta/Google)
  • ✓ Need SMS or RCS alongside WhatsApp
  • ✓ Have a small team (don't want per-seat costs)
  • ✓ Want total billing transparency + auto-refund
  • ✓ Are in Real Estate, D2C, Clinics or EdTech
  • ✓ Want to set up in 10 minutes and start selling
Interakt may suit you if…
  • ◎ You only need WhatsApp (no SMS/RCS)
  • ◎ You have a large support team and need SLA routing
  • ◎ You primarily need broadcast + inbox (no AI sales)
  • ◎ You're already deeply integrated with Interakt's API
  • ✗ AI-powered lead qualification is not a priority
  • ✗ You're comfortable with per-agent seat billing

Switching from Interakt to Tanvik

Migrating is easier than most businesses expect. Here's what happens:

1
Number porting

Your existing WhatsApp Business number migrates to Tanvik. You keep the same number — customers see no change. Typically takes 24 hours.

2
Template re-submission

Your approved templates are re-submitted under Tanvik's WABA account. Our team handles the paperwork. Most templates are approved in 24-48 hours.

3
Contact import

Export your contacts from Interakt as CSV and import directly into Tanvik. All opt-in status is preserved. No re-opt-in required for existing opted-in contacts.

4
AI agent setup

Once live on Tanvik, our onboarding team helps you configure your AI agent — FAQs, lead qualification flows, follow-up sequences. Done in one session.

Common questions

Will my WhatsApp number get suspended during migration?

No. The migration follows Meta's official number porting process, which ensures zero downtime on your WhatsApp number. Your number remains active on Interakt until porting is confirmed, then switches to Tanvik seamlessly.

Does Tanvik charge extra for SMS and RCS?

SMS and RCS channel access is included in all paid plans. You pay only the per-message delivery cost — there's no additional platform fee to unlock these channels. All costs are shown in your Tanvik wallet with real-time balance visibility.

How long does it take to go live on Tanvik?

For new numbers, you can be live in under 24 hours. For migrations from Interakt, the full process — number porting, template re-submission, contact import and AI setup — typically completes within 48 hours with Tanvik's onboarding team guiding you through each step.

Switch to Tanvik

AI-first. Multi-channel.
Built for Indian SMBs.

Start free or migrate from Interakt in 48 hours. Your number, your contacts, your templates — all preserved.

Talk to us about switching → See Tanvik pricing

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