What features does Tanvik AI Sales Agent include?

Tanvik includes an AI lead qualification agent, WhatsApp bulk messaging, SMS and RCS campaigns, automated follow-up sequences, a unified team inbox for multiple agents, in-chat commerce and payments, real-time analytics, and transparent per-message billing with auto-refund on failed deliveries.

Does Tanvik work on WhatsApp, SMS and RCS?

Yes. Tanvik is a multi-channel platform that works across WhatsApp Business API, SMS and RCS from a single dashboard. You can run campaigns and manage customer conversations across all three channels simultaneously.

Can multiple team members use Tanvik at the same time?

Yes. Tanvik's shared team inbox allows multiple agents to handle WhatsApp conversations from a single number. Conversations can be assigned, tagged and escalated across your team in real time.

Features — Tanvik AI Sales Agent Platform

AI Sales Agent

Your best salesperson.
Zero salary. Always on.

Tanvik's AI handles first contact — reads intent, responds in your brand voice, qualifies the lead and hands off to your team with full context. Works in Hindi, English and regional languages.

✓Answers every enquiry in under 3 seconds
✓Qualifies leads before routing to your team
✓Sends catalogues, brochures and pricing on request
✓Follows up automatically if no reply in 24h
✓Hands off to a human with full conversation context
✓Supports Hindi, English and regional languages

See AI in action →

Live conversation

What are your EMI options for the ₹45,000 course?

Hi! 👋 We offer 3, 6 and 12-month EMI with 0% interest for first 3 months. ₹45,000 = ₹4,200/month for 12 months. Want me to send the payment link? 😊Tanvik AI · 1.9s

Yes please! Is there a scholarship too?

Sending the payment link now 🔗 And yes — 20% merit scholarship available! I'm sending the application form. Deadline: June 20 🎯Tanvik AI · 2.3s

🤖 AI handled Lead qualified Follow-up set

Smart Campaigns

Send to thousands.
Feel like a 1:1 conversation.

Broadcast personalized messages to your entire database with each person's name and custom variables. See the exact cost before you send — and get refunded automatically if delivery fails.

✓CSV upload with per-recipient variable mapping
✓Real-time cost estimate before every send
✓Opt-in preflight check — never message someone who said no
✓Schedule campaigns in advance
✓Live delivery progress as it sends
✓Per-message error log with WhatsApp error codes

See campaign wizard →

Campaign monitor

🚗 June Service Reminders● Sending

Sent: 847/1,240 Delivered: 831 Read: 612

🎓 July Batch FillScheduled

3,400 contactsStarts: 12 Jun, 9 AMEst. cost: ₹3,230

Auto-refund on failure Cost shown upfront

Team Inbox

Every conversation.
One place. Any team size.

WhatsApp, SMS and RCS in a shared inbox. Assign to agents, leave internal notes your customers can't see, use saved replies for common questions — and let the AI bot pause when a human steps in.

✓Assign conversations to specific team members
✓Internal notes — visible only to your team
✓Canned replies for your 20 most common answers
✓AI bot auto-pauses when a human takes over
✓Filter by label, tag, agent or status
✓Send media, catalogs and payment requests mid-chat

See the inbox →

Inbox

R

Rahul Mehta

Yes, I'd like to book the appointment

2m

P

Priya S

What are the EMI options?

14m

A

Arjun K

Thanks! Payment done 🎉

1h

Sales Automations

Set it once.
Runs forever.

Build multi-step WhatsApp sequences triggered by any event — new enquiry, purchase, service due date. Each step sends the right message at the right time, automatically.

✓Multi-step drip sequences with custom delays
✓Triggers: new lead, purchase, date-based, manual enroll
✓Auto-enroll contacts matching conditions
✓Enrollment log — see who's at which step
✓Pause or branch based on reply
✓Pre-built templates for every industry

See automation builder →

Automation sequence

1

Welcome message

Triggered: New enquiry · Immediately

2

Follow-up + brochure

Wait 24h if no reply

3

Offer + urgency nudge

Wait 3 days · Send limited offer

Auto-enrolls Runs forever No manual work

Analytics & Reporting

Know exactly what's
working — and what isn't.

Full delivery funnel per campaign and template. See where messages drop off. Track cost per reply. Export everything to CSV or PDF. Every rupee of spend is justified.

✓Sent → Delivered → Read → Replied funnel
✓Cost per message and cost per reply
✓Template performance comparison
✓Link click tracking on every outbound message
✓Quality monitor — Meta template health scores
✓PDF and CSV export for any report

See analytics →

Delivery funnel

Sent

1,240

Delivered

1,163

Read

742

Replied

284

Campaign spend

₹1,178.00

Cost per delivery₹0.95

Cost per reply₹4.15

Failed — refunded₹72.20 ↩

Commerce & Payments

Customer sees, buys and pays
— never leaves WhatsApp.

Sync your product catalog to WhatsApp, take orders, and collect payments via Razorpay, PayU or UPI — all inside the conversation. Zero friction from discovery to checkout.

✓Product catalog synced to WhatsApp Business
✓Share individual products mid-conversation
✓Razorpay, PayU and UPI payment links
✓Order management and status tracking
✓Payment confirmation sent automatically
✓Delivery update broadcasts

See commerce features →

In-chat checkout

Hi Riya! 👋 Check out our new arrivals — here's the Summer Kurta Set. Only 12 left in stock! 🛍Tanvik AI · just now

Love it! How do I buy?

Here's your payment link 🔗 — pay ₹1,499 via UPI or card. Delivery in 3–5 days. Tap to checkout! ✨Tanvik AI · 1.4s

Done! 😊

Order #5502 confirmed! ✅ You'll receive tracking on this chat. Thank you Riya! 💙Tanvik AI · 0.9s

Transparent Billing

Every paisa visible.
Auto-refund if it fails.

Real-time wallet with per-message debit. See the exact cost of a campaign before you send it. If a message fails to deliver, the amount is automatically refunded — the only Indian platform that does this.