A feature-by-feature comparison of Tanvik and Wati for Indian SMBs โ pricing, AI capabilities, India-readiness and support.
| Feature | Tanvik | Wati |
|---|---|---|
| AI Sales Agent (24/7 auto-replies) | โ Included in Pro | Add-on, extra cost |
| Free forever plan | โ Yes | โ No free plan |
| Paid plans starting price | โน2,999/mo | ~โน4,500/mo (USD pricing) |
| Auto-refund on failed messages | โ Automatic | โ No auto-refund |
| Real-time cost meter per campaign | โ Yes | โ No |
| SMS channel | โ DLT via Route Mobile | โ Not available |
| RCS channel | โ Available | โ Not available |
| In-chat UPI / Razorpay payments | โ Yes | Partial integration |
| Built for Indian SMBs | โ India-first product | Global product, India support |
| INR pricing | โ Yes | โ USD (conversion risk) |
| WhatsApp support | โ Primary support channel | Ticket-based |
Wati is a solid WhatsApp tool for businesses that primarily need team inbox and broadcast features. Tanvik is a better fit for Indian SMBs that want AI-powered sales automation, multi-channel (WhatsApp + SMS + RCS), INR pricing, and the industry-first auto-refund on failed deliveries.
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